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UK Community Work · London

Social inclusion, a life at a time.

We promote social inclusion for everyone living across London and beyond - opening up learning, employment and a real chance to change their circumstances.

ICCF community member with a young piper in Edinburgh

Our aims

Reaching the people too often left behind.

We work with neighbours facing poverty, isolation, discrimination, disability, teenage pregnancy or anti-social behaviour - challenging the inequalities behind them, not just the symptoms.

Target disadvantaged groups

Reach those affected by low income, isolation, discrimination, disability or limited education.

Empower communities

Build local capacity so neighbourhoods can advocate and organise for themselves.

Raise skills & confidence

Practical learning that lifts employability and everyday independence.

Support families

Walk alongside parents, carers and children as they take opportunities for change.

What we pledge

Commitments we hold ourselves to.

Every person who walks through our door can expect the same standard of care - regardless of background, status or circumstance.

  • A quality service, accessible to everyone
  • Non-judgemental - dignity and respect for every individual
  • Listen first, then act in partnership
  • Inspire children and young people to think positively
  • Counteract stigma, discrimination and underrepresentation
  • Support teenage parents constructively
  • Promote independence and best-value delivery
  • Bring the right agencies together around each person

Our values

The five principles that shape every conversation.

Partnership

Agreements made with - not for - the people we serve, and with families, schools, GPs, social workers and police.

Communication

Clear language at the right level, with interpretation when English isn't a first language.

Respect, dignity & empathy

We're not here to judge. We sit with people and set realistic, person-led goals.

Confidentiality

Information stays private, shared only with consent or where safety requires it.

Self-awareness

Ongoing training and supervision so power dynamics never get in the way of empowerment.

Equal opportunities

Equal access. Active anti-discrimination.

London is proudly multicultural. We open our services to people of every race, culture, religion, gender, age, sexual orientation and ability - and actively challenge the racism, oppression and discrimination they encounter elsewhere.

Our equal-opportunities policy, code of practice and staff training keep that promise honest.

Why it matters

The change this work makes.

Routes out of poverty through work and education

New skills for parents and lone parents

Lower barriers for people with disabilities

Earlier identification of anti-social behaviour at home and in school

Underrepresented groups supported to make their own choices

Stronger partnerships across statutory and voluntary services

Featured project

Door-to-Door Food Drop.

When the COVID-19 lockdowns hit, families across East London suddenly couldn't put food on the table. With support from The National Lottery Community Fund (Project ID 20162905), we delivered food directly to their doors - quietly, respectfully, no questions asked.

Phase 1

30

May–Jul 2021

Phase 2

30

Aug–Sep 2021

Phase 3

30

Oct–Dec 2021

Phase 4

30

Jan–Mar 2022

Total

120

11 months

"The need has not gone away - and neither will we."

Find us

Visit our centre.

Ithaca House, 27 Romford Road
Stratford, London E15 4LJ

Mon–Fri: 9:00am – 8:00pm
Saturday: 10:00am – 4:00pm

Need help, or want to help?

Walk in during opening hours, give us a call, or drop us a message.

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